With 20+ years of experience, Debt Tec delivers fast, compliant, and cost-effective debt recovery and claims solutions — helping you improve cash flow without upfront fees.
At Debt Tec, we leverage cutting-edge technology to enhance our Debt Collection processes and improve client outcomes. Our preferred collection software, Excalibur Debt Collection Software by Future Soft, stands as one of the leading solutions in the South African market. This vital tool significantly augments our debt management capabilities, featuring a range of powerful management modules:
The Call Campaign Manager allows us to efficiently run multiple call campaigns on selected debtor accounts within the Excalibur system, boosting our agents’ productivity and effectiveness.
Our SMS Manager enables seamless communication with debtors across all major mobile phone network providers in South Africa. We can send large volumes of SMS messages simultaneously, facilitating bi-directional communication that enhances debtor engagement.
With the Strategy Manager, we can customize our collection strategies for different debtor books, adjusting workflows and actions accordingly. This flexibility has led to increased efficiency and productivity in our collection processes.
The Letter Campaign Manager automates the generation of various documents, including letters of demand, acknowledgment of debt, and paid-up letters. We can customize these documents to align with specific business rules, improving communication with debtors and enhancing our collection ratios.
Our Import Manager allows for the automatic import of large volumes of data into Excalibur from Excel files, minimizing human error and streamlining data entry processes.
To ensure a smooth handover process, a secure FTP site is available for clients to upload monthly handover data efficiently.
The Statistics Manager provides our management team with accurate statistics on individual debtor accounts, enabling us to focus our efforts strategically and prioritize collections effectively.
Our tracing team employs leading tracing products, including consumer bureaus and directories, to locate individuals and legal entities, such as sole proprietors, private companies (Pty) Ltd, partnerships, and close corporations, ensuring we can effectively pursue outstanding debts.
With Excalibur, we harness technology to optimize our debt management strategies, delivering superior results for our clients while maintaining a professional approach throughout the collection process.
Our Injury on Duty Claims Management service offers many advantages for practices seeking a streamlined and compliant approach to handling Injury on Duty claims. Partnering with us ensures that your practice benefits from expert management, increased efficiency, and a focus on increased cash flow. Here are some key benefits:
Our team is highly knowledgeable in the processing and management of in jury on duty claims ensuring all claims are processed accurately and in accordance with relevant rules and regulations. This reduces the risk of compliance issues and helps to streamline claims processing and submission ensuring increased payment turn-around times.
By outsourcing claims management to us, your practice can save valuable time and resources. We handle all aspects of the claims process, allowing your accounts and management teams to concentrate on core operations.
With experienced professionals managing your claims, the likelihood of successful approval and payment increases. We aim to expedite the process, ensuring injury on duty claims are paid promptly.
With experienced professionals managing your claims, the likelihood of successful approval and payment increases. We aim to expedite the process, ensuring Injury on Duty claims are paid promptly.
We are a debt collection agency in Johannesburg, registered with the Council for Debt Collectors.
