Field Agent Collections

Field Agent Collections

Our AEDO Team of field agents are mandated to visit debtors at their confirmed place of employment or residential address to obtain a signed Section 58 document, Acknowledgement of Debt,  Debit Order instruction and a detailed affordability study.

Debit orders are obtained via Authenticated Early Debit Order (AEDO) payment instructions created in real-time by the debtor swiping his/her bank card using a point of sale device or by obtaining a signed debit order instruction to be loaded on our NAEDO debit order system.

Our field agents have been supplied with all the necessary documents which include:

  • Confirmed Address
  • Copy of the Section 129 letter
  • NCR Certificate
  • Original Agreement
  • Affordability
  • Payslips
  • Debit Order instruction
  • Council for Debt Collectors Certificate
  • Acknowledgment of Debt

We have field agents across South African and cover all major cities and towns.

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