Field Agent Collections

Field Agent Collections

Field Agent Collections

Our AEDO Team of field agents are mandated to visit debtors at their confirmed place of employment or residential address to obtain a signed Section 58 document, Acknowledgement of Debt,  Debit Order instruction and a detailed affordability study.

Debit orders are obtained via Authenticated Early Debit Order (AEDO) payment instructions created in real-time by the debtor swiping his/her bank card using a point of sale device or by obtaining a signed debit order instruction to be loaded on our NAEDO debit order system.

Our field agents have been supplied with all the necessary documents which include:

  • Confirmed Address
  • Copy of the Section 129 letter
  • NCR Certificate
  • Original Agreement
  • Affordability
  • Payslips
  • Debit Order instruction
  • Council for Debt Collectors Certificate
  • Acknowledgment of Debt

We have field agents across South African and cover all major cities and towns.

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